Missed Classes and Make-up Classes:
It is Carrie's goal that you receive all the information in each program. She understands that "life happens" and she offers two options for missed classes. You are welcome to make up any missed classes in another session as long as there is enough space in that class. Please contact Carrie to determine if a spot is available and so that she can bring enough equipment for you. Also, the lecture and exercise portion of each class has been pre-recorded and will be available to you in the closed FB group affiliated with the class you registered for so you can participate on your own at your convenience.
Cancellations due to Weather or Instructor Illness
If there is threatening weather in the area, class will be canceled. If possible, a make-up will be scheduled or you will be directed to attend any comparable class as a make-up.
If an instructor is ill, you will be notified by phone and email immediately. If possible, a make-up will be scheduled or you will be directed to attend any comparable class as a make-up.
To cancel a class and receive a 100% refund, registrants must withdraw at least One Week prior to the beginning of the first class. Registrants who withdraw before the second class, will receive a 50% refund. No refunds will be given after the first two class meetings.
Cancellation of Classes from Pilates by Carrie
Pilates by Carrie reserves the right to cancel any class if a minimum number of people have not registered. We will notify you by e-mail within 48 hours of the first class if a class is canceled and will contact you to provide you with either a full refund, credit or transfer to another class.